Privacy Policy – Calilo Leeds

At Calilo Leeds, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information when you use our website or interact with us.

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1. Who We Are

Calilo Leeds is a restaurant based in Leeds, United Kingdom.

If you have any questions about this policy or your data, please contact us at:
Email: [email protected]

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2. What Data We Collect

We may collect and process the following information:

• Name
• Email address
• Phone number
• Booking details
• Any information submitted via contact forms
• Website usage data (via cookies and analytics tools)

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3. How We Use Your Data

We use your information to:

• Respond to enquiries
• Manage reservations and bookings
• Provide customer support
• Improve our website and services
• Send relevant updates (only where consent is given)

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4. Legal Basis for Processing

We process your data under the following lawful bases:

• Consent (e.g. form submissions, marketing opt-ins)
• Legitimate interests (e.g. improving services)
• Contractual necessity (e.g. bookings and enquiries)

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5. How We Store Your Data

We take appropriate technical and organisational measures to protect your data. Your information is stored securely and only retained for as long as necessary for the purposes outlined above.

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6. Sharing Your Data

We do not sell your personal data. However, we may share data with trusted third parties where necessary, including:

• Website hosting providers
• Booking or ordering systems
• Analytics services (e.g. Google Analytics)

These providers process data in accordance with UK GDPR requirements.

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7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise your rights, please contact us using the details above.

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8. Cookies

Our website uses cookies to improve user experience and analyse traffic. For more information, please see our Cookie Policy.

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9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.